camsurf Platform Privacy Notice
This page describes what we collect when you use camsurf and how we keep that data protected. We at camsurf take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, place bets on Liga 1 or Champions League matches, or play live roulette and slot games, we collect certain information to operate our platform, verify your identity, process your transactions, and comply with applicable law.
We understand that your personal data—your name, email, payment details, and betting history—is sensitive. We use industry-standard encryption to protect it, limit access to authorized staff only, and do not sell your information to third parties. This privacy notice explains what we collect, how we use it, who we share it with, and what rights you have over your data.
Our services are available only where local law permits. Data protection laws vary by jurisdiction. If you are in Jakarta, Surabaya, Bandung, or Medan, your data may be processed and stored outside your region. By using camsurf, you consent to this processing.
What Data We Collect on camsurf
We at camsurf collect data in several categories. First, we collect account information: your full name, email address, phone number, date of birth, and residential address. This information is required to create your account and verify your identity before your first withdrawal.
Second, we collect identity verification documents. Before you withdraw funds from camsurf, we request a copy of your government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or government letter). We store these documents securely and use them only to confirm your identity and prevent fraud.
Third, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record your transaction details, the amount, the date, and the payment method. We do not store your full payment credentials (such as your complete card number or e-wallet password); your payment provider handles that encryption.
Fourth, we collect activity data. We record every bet you place on camsurf—the fixture (Liga 1, Piala AFF, Champions League), the amount staked, the odds, the result, and your gain or loss. We also log your login times, the device you use, your IP address, and your browser type. This data helps us detect fraud, troubleshoot technical issues, and improve our platform.
How We Use Your Data on camsurf
We at camsurf use your data for specific purposes. First, we use it to operate your account: to process your deposits and withdrawals, calculate your balance, record your bets, and send you transaction confirmations. Without this data, we cannot run the platform.
Second, we use your data to verify your identity and prevent fraud. We compare your provided information against government databases and cross-check your payment methods to confirm you are who you claim to be. This protects both you and camsurf against account takeover and money laundering.
Third, we use your data to comply with law. Depending on your jurisdiction, we may be required to report certain transactions to financial authorities, verify that you are not on sanctions lists, or provide your data to law enforcement if legally compelled. We comply with these obligations.
Fourth, we use your data to improve camsurf. We analyze betting patterns, game popularity, and payment method usage to understand what features users value and where we can enhance the platform. This analysis is typically anonymized—we do not link it back to your name.
We do not use your data for marketing purposes without your consent. We do not sell your email address to third parties or send you unsolicited promotional messages. If you opt in to our newsletter, we send you updates about new games, payment methods, or platform changes; you can unsubscribe at any time.
Who We Share Your Data With on camsurf
We at camsurf share your data only when necessary. Our payment processors (the companies that handle mobile banking, local payment, online payment, and other payment channels) receive your transaction details to process deposits and withdrawals. These processors are bound by confidentiality agreements and use your data only to complete your requested transaction.
Our identity verification partner receives your name, address, and ID document to confirm your identity. This partner is a specialized compliance vendor and does not use your data for any other purpose.
Our hosting provider stores our servers and databases. Our servers may sit outside your jurisdiction—for example, in Singapore or another regional hub. Your data is encrypted in transit and at rest, so the hosting provider cannot read it.
We may share your data with law enforcement, financial regulators, or government agencies if legally required by court order, subpoena, or applicable law. We will notify you of such requests unless legally prohibited from doing so.
We do not share your data with third-party marketers, advertisers, or data brokers. We do not sell your information.
Your Rights Regarding Data on camsurf
We at camsurf recognize your rights over your personal data. You have the right to access your data: you can download your account information, transaction history, and identity documents from your camsurf account page at any time.
You have the right to correct inaccurate data. If your name, address, or other information is wrong, contact our support team and we will update it.
You have the right to request deletion of your data, subject to legal and operational constraints. If you close your account, we retain your transaction history for a period required by law (typically seven years for financial records) to comply with anti-money-laundering regulations. After that period, we delete your data unless we are legally required to retain it.
You have the right to object to certain uses of your data. For example, if you do not wish to receive our newsletter, you can unsubscribe. If you believe we are processing your data unlawfully, you have the right to lodge a complaint with your local data protection authority.
We at camsurf believe transparency about data handling builds trust with our users.
Data Retention and Security on camsurf
We at camsurf retain your data for as long as your account is active, plus a retention period afterward to comply with legal obligations. Transaction records are typically retained for seven years. Identity verification documents are retained for the duration of your account plus three years. After these periods, we securely delete your data.
We protect your data using industry-standard encryption (TLS/SSL for data in transit, AES-256 for data at rest). We limit access to your data to authorized camsurf staff who need it to perform their jobs. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we will notify you and relevant authorities as required by law.
Contact Us About Privacy on camsurf
If you have questions about our privacy practices, want to exercise your rights, or believe we have mishandled your data, contact our support team through the in-app help system or email us directly. We will respond to your inquiry within our standard timeframe. For more information about our platform, visit our about page or review our terms and conditions
Summary: Your Privacy on camsurf
We at camsurf collect your personal information—name, email, identity documents, payment details, and betting activity—to operate our platform, verify your identity, process your transactions, and comply with law. We protect this data using encryption and access controls. We do not sell your information to third parties. We share your data only with payment processors, identity verification partners, hosting providers, and law enforcement when legally required.
You have the right to access, correct, and request deletion of your data, subject to legal retention requirements. You can manage your account information and download your transaction history from your camsurf account page at any time. If you have privacy concerns or want to exercise your rights, contact our support team.
Our services are available only where local law permits. Data protection laws vary by jurisdiction, and your data may be processed outside your region. By using camsurf, you consent to this processing. For questions about how we handle your data, visit our FAQ or contact support through the in-app help system.